Create your account and start your trial

Getting into Swimlane takes three steps: create your account, connect LinkedIn, then choose how you pay. Monthly and yearly subscriptions start with a 7-day free trial.

Before you start

A LinkedIn account you can sign in to, with access to your verification method (LinkedIn app, email, SMS or authenticator) if you use one.
A payment card. It is required to start the trial, even though nothing is charged for 7 days.

Steps

1. Create your account

Go to app.getswimlane.com/signup, or click Sign up under the sign-in form.
Fill in your first name, last name, email and a password of at least 8 characters, then click Create account. First and last name are optional.
On the Verify your email screen, type the 6-digit code you received by email and click Verify.

You are now signed in, and Swimlane has created your workspace.

2. Connect LinkedIn

A progress bar at the top shows three steps: Login, Connect LinkedIn, Choose your plan.

Click Connect your LinkedIn account.
Sign in to LinkedIn in the window that opens. The full procedure is in Connect your LinkedIn account.

Skip for now only postpones this step: Swimlane cannot work without LinkedIn, so you come back to this screen until the account is connected.

3. Choose your plan

The Unlock Swimlane page lists the billing options currently on sale: Monthly, Yearly and Lifetime. An option that is not on sale is not shown. The yearly card shows its price per month and a Save badge with the percentage you save; the lifetime card carries a Limited offer badge.

Click the option you want.
Click Start my 7-day free trial (monthly or yearly) or Get lifetime access.
Complete the secure Stripe checkout: card and billing address. You can also enter a promotion code and your company tax ID there.
Stripe sends you back to Swimlane. A loader shows while the payment is confirmed, then the app opens on your Inbox.

Good to know

The trial. 7 days, card required, nothing charged during those 7 days. You can cancel at any time from Settings → Manage Subscription (see Manage your subscription: invoices, card, plan changes and cancellation). If you don't cancel, the subscription continues on the option you picked.
One trial per workspace. If your workspace has already had a trial, the button reads Subscribe and billing starts immediately.
Lifetime. One payment, access forever, no subscription and no trial. The offer is limited to 100 workspaces and can have an end date; once it is over, the option disappears from the page.
Seats. Monthly and yearly subscriptions are charged per seat: the checkout counts one seat per member of your workspace at the moment you subscribe.
Access belongs to the workspace, not to one person: members of a workspace that has access can use Swimlane.
Invited by a teammate? Accept the invitation from the email. The workspace you join becomes your current one, and if it already has access you go straight into the app after connecting LinkedIn, with no payment step.
Your first minutes in the app. A few seconds after you arrive, a short questionnaire called Let's get to know you opens. It is multiple choice, takes about 2 minutes, and must be completed before you can close it. See Tell Swimlane about your business: AI context, ideal customer and tone of voice.

Troubleshooting

"User already exists" when you sign up. An account already uses this email. Sign in instead, or reset your password (see Sign in, reset your password and sign out).
The code never arrived. Check your spam folder, then click Didn't receive the code? Resend. A code is valid for 5 minutes, and only the latest one works.
"We could not open the payment page. Please try again." Click the button again after a few seconds.
"We could not confirm your payment. It may take a few seconds — refresh the page." The payment is still being confirmed by Stripe. Refresh the page; the app opens as soon as access is granted.
"No billing option is available right now. Please contact support." No option can be sold at the moment. Contact the Swimlane team.